Shipping & Delivery Policy

1. Shipping Regions

We currently ship to [list of countries/regions]. If your location is not listed, please contact our customer support for assistance.

2. Processing Time

• Orders are processed within [X] business days (excluding weekends and holidays).

• Once your order is processed, you will receive a confirmation email with tracking details.

3. Shipping Methods & Estimated Delivery Time

We offer the following shipping options:

• Standard Shipping: Estimated delivery time: [X-Y] business days.

• Express Shipping: Estimated delivery time: [X] business days.

• International Shipping: Estimated delivery time: [X-Z] business days (subject to customs processing).

4. Shipping Fees

• Free shipping for orders over $[X].

• Orders below $[X] will be charged a shipping fee of $[X].

• Express or international shipping fees vary based on destination and package weight.

5. Order Tracking

Once your order is shipped, you will receive an email with a tracking number. You can track your order via [shipping carrier’s website].

6. Customs & Duties

For international shipments, customs duties and taxes may apply. Customers are responsible for any additional fees imposed by their local customs authorities.

7. Delivery Issues

• If your package is lost or delayed, please contact us at [your contact email].

• If the package is marked as “delivered” but you have not received it, please check with your local carrier or neighbors before reaching out to us.

8. Returns & Refunds

Please refer to our [Return & Refund Policy] for details on returning items and requesting refunds.

For any questions, feel free to contact us at [your contact email] or [customer service phone number].